LexiaStudio Feature update:
Maximise Customer Satisfaction and Eliminate Miscommunication with the LexiaStudio Customer Communication Form (CCF)
Some customer require promotions to be communicated to them using specific forms. These forms need to be manually filled out, which can result in mismatches between previously approved promotions and what was ultimately executed.
LexiaStudio allows users to configure promotion communication templates via a user-friendly drag and drop designer. This feature allows different templates to be defined for different customers. With these customized forms, you can now easily communicate promotion details to each retailer in the required format.
Benefits of the CCF designer:
• Allows highly customised templates according to the formats required by different retailers.
• Avoids manual mistakes when communicating promotion details.
• Saves reconciliation time / effort for both suppliers and retailers.
Illustration of the customer communication form in practice. Left shows the designer whereas the right shows the result of the form as it is populated with promotional data.
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If you would like more information on how the CCF designer can benefit your organization, please do not hesitate to contact our support team.
